Mitra Asa Pratama is a family owned medical device company established in 1999 in Indonesia. We operates in three core business: government projects, healthcare institutions/ professionals, and retail markets. Cooperating with various international medical device manufacturers, we provides A-Z services starting from product registration, promotion, delivery, and after sales. Located in Jakarta with our own dedicated business representatives in major cities to create, develop, and maintain our clients and customers, woking closely with our network of sub-distributors.
It has been a long-standing part of our strategic vision to be able to built a vertically integrated company, where every of our business units shares the same dedication to customer service. We firmly believe that service levels must always exceed expectations so that our clients, the medical professionals, can concentrate on the very important business of caring for patients.
We are committed to improving the clinical quality and economic health by bringing value to its customers in several distinct markets. These markets include medical rehabilitation, orthopedic, oncology, pulmonology, sleep care, and sterilization department. And for many years, we also worked closely with the government, supporting their programs for smoking cessation and non-communicable diseases prevention. Combining fundamental distribution capabilities with our own unique services and information technology tools to deliver unparalleled value to our customers with a particular expertise in disrupting dysfunctional markets.
To be a well known and respected medical device company in Indonesia.
To increase the quality of medical device industry in Indonesia through innovative healthcare technology and strong market orientation.
We strife to work with values that is a part of our core being as a company. These values never fails to guide the way we work with our clients, customers, and business partners, within our communities and with each other.
Through S.I.AP, which literally translates as “READY”, we have created a vibrant company culture where ideas can blossom, people can thrive, and success can flourish.
Personally commit to the success and well-being of teammates.
Seek to continually simplify and improve processes, procedures, and activities.
Keep our promises and take personal accountability for our actions and results.
Promote and implement creative and innovative ideas and solutions.
Trust in progress.
2008 - 2018
A DECADE OF ACTUAL EXPONENTIAL GROWTH
Every ups and downs along the way is what makes us eager, because for us, the process is much more important than the result. Our achievements did not stop us to always set the bar a little bit higher, even as we have grown more than ten fold in the past ten years.
Bridging medical wonders.
BUSINESS TO GOVERNMENT
Indonesian government has always considers healthcare as a priority, putting trillions of rupiahs annually to care about the people’ health. There are more than eleven thousand government primary care clinics all over Indonesia, even in remote areas with no roads available yet, and we consider all of them as our clients. We have a dedicated team to handle this specific market, to work closely with the medical personnels, and supporting their humble mission to help Indonesian people get an access to a better healthcare.
BUSINESS TO BUSINESS
With a large population of people and the status of a developing country, Indonesia has many potential to grow. With relatively stable economy and political situation, the businesses, healthcare included, will definitely thrive in years to come. We have a dedicated team to handle the medical business, covering hospitals, clinics, specialists, and also working together with pharmaceutical companies. All in all, for the same cause, as to contribute to a better healthcare for Indonesia.
BUSINESS TO CONSUMER
In retail and wholesale, we established a dedicated sister company so that we can listen and communicate better with the consumers on their respective markets. With a specific product range, we handle various market segments such as medical shops, traditional and modern chain pharmacies, and of course the new emerging and soon-taking-over segment, the digital online market.
Together towards tomorrow.
Indonesia has its own geographical and territorial challenges, with many islands and very limited modes of transportation. And because of that, we realize that we wont be able to do this by ourselves. Thats why we chose to join hands with local partners, and its proven that with this kind of collaborations, we will definitely able to spread wider, reach further, and in the end, get more then if we do it alone.
We have partners in all major cities in Indonesia working closely with our representatives, taking care of the business obstacles and market challenges.